Hi! I'm Sam, your friendly Samsung Customer Service guy.
As for your concern, the Android 12 is set to officially roll out by the end of this year. Flagship devices are said to go first, then down to the mid-range ones. We request your full patience on this as we all are waiting for the official rollout from Android. 😀
One UI 4 is currently in Beta 4 with a target release date by the end of the year. Just like what Sam said, it will be rolled out to Flagship devices first and then mid-range units. Samsung will post an official calendar release per device somewhere online or in this app, as soon as it is released.
