Original topic:

Lil help?

(Topic created on: 07-23-2023 03:40 PM)
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Prince-Sodapop
Beginner Level 2
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My phone is flashing usb connected, then disconnected over n over. I don't have usb anywhere I can see on phone and it's not connected

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3 Comments
RedDogRabbit
Expert Level 5
Others

What device do you have? 

Did you try:

  • A simple Reboot / Restart? 
  • Open Samsung Members & Click on Support > Phone Diagnostics & run the Diagnostics for the the USB Port? See if you get any error messages? 
  • Still have issues, visit a Samsung Service Centre to get it checked out by a tech. 

https://www.samsung.com/ca/support/service-center/

Screenshot_20230723_195043.jpg

 

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Helenna
Moderator
Moderator
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Hi, please try the following steps and verify if it solves the issue.

Go to Settings >> Click on About phone >> Developer options >> Click on allow USB debugging >> Scroll down and click on Default USB configuration >> Select while charging phone only.

After that please restart your phone and see if it will fix the problem.

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RedDogRabbit
Expert Level 5
Others

If they have not previously enabled Developer Options, Developer Options will not be visible. 

To enable Dev Options, they would have to go to Settings >About Phone >  Software Information & Click on the Build Number 7 Times to enable Dev Options. 

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