I'm not sure what you mean by: "What was that experience like"?
Maintenance Mode, is I suppose a bit like the Secure Folder, in that it blocks access to apps other than preinstalled apps, so any apps you installed from the Play Store, Galaxy Store or apks are inaccessible in Maintenance Mode, as well your personal data, information, accounts, messages and pictures cannot be accessed by Samsung's Tech Support.
I'm not sure what you were expecting Maintenance Mode to be like?
Sorry maybe I wasn't clear. I fully understand the purpose and how maintenance mode works. My question was has anyone actually used maintenance mode when doing a warranty/service repair? Did they have any issues or were they told they couldn't use it?
If you're talking about the Service Centre saying that, then they (service center) should know better, at least if it is a Samsung Authorized service centre. If you go to a small repair shop, they may have issues with Maintenance Mode?
If it's a hardware issue, they shouldn't need anything other than the Power On password, or you could always remove it, ie: Swipe (no security).
But they'll likely still need the password required after a Factory Reset etc, otherwise it'd be kinda like wanting Google Maps to give you directions, but you deny Location Permissions.
So have you, yourself used maintenance mode at an authorized samsung warranty store? I understand how things are supposed to work. My question is "has anyone used maintenance mode when doing a service/warranty repair at an authorized samsung store? Not asking about hypotheticals but an actual experience. If you haven't that's fine. Just looking for feedback from some who actually has. Thanks!
Was told by an authorized 3rd party repair shop that my device would be reset before shipping it back to me. I fiddled with the idea of using maintenance mode but didn't want to delay anything as I was shipping my phone through the mail and the back and forth would have costed days.
