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12-20-2022 08:53 PM in
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12-21-2022 07:19 AM in
OthersHi, we are sorry to hear about the issue your'e facing with.
Kindly follow the below troubleshooting steps which might help to solve the issue.
1: Settings >> Connections >> Wi-Fi >> W-Fi network >> Tap and hold the Wi-Fi network that you're having trouble with until the menu allows you to select Forget Network.
2: Reset Network Settings: Setting >> General Management >> Reset >> Reset Network Setting.
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12-21-2022 07:24 AM in
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12-21-2022 09:48 AM in
OthersHi prajjwol05, we appreciate you in performing the necessary troubleshooting steps to get the issue resolved.
Can you please let us know is the network issue with the WiFi or the Mobile data.
Also, you have you contacted your network provider regarding the problem?
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12-21-2022 09:52 AM in
Others