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Original topic:

Newcomer to Canada

(Topic created on: 12-16-2023 07:46 AM)
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Kashew13
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Hi Everyone,

My stepson registered on the site as he's a Newcomer to Canada.

It states that you get a $50 voucher for his purchase, and he hasn't received anything yet and it's been over 24 hours.

Does anyone have a suggestion to help me get his voucher?

Thanks!

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Helenna
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Hi, we are glad to see that you found the required information and your issue has been resolved.

Please get back to us if you require any further assistance in the future.

Thank you.

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Kashew13
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RedDogRabbit
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Did you complete all the necessary steps? 

Kashew13
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Yes
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RedDogRabbit
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Did you check in the Samsung Members app / Benefits? 

Kashew13
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No because it didn't create an account, it just stated that it will be sent by email
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RedDogRabbit
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I am thinking that you NEED to have registered AND setup a Samsung Account on Samsung Members, in order to get anything. 

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Kashew13
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Thanks I'll also contact Samsung to see what they think. Once I have the answer I'll post for others.
Kashew13
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Sorry phone is acting up, it's under that offer, so I guess it's both
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@Kashew13 stepson, Welcome to Canada 🇨🇦 🇨🇦 🇨🇦.