cancel
Showing results for 
Search instead for 
Did you mean: 

Original topic:

No Gap wall mount

(Topic created on: 12-01-2021 12:36 AM)
1161 Views
jgpo
Active Level 1
Options
Others
Anybody, help appreciated where to purchase the Frame tv wall bracket?
16 Comments
Others
Didn't the store you bought the frame tv have any?

Try SM Appliance store as they are the only stores I have seen selling the frame tv. 😊

Better yet you can always call the Samsung Hotline. They can help you find a store that has what you need. I've done it before and they are really helpful. 😊
jgpo
Active Level 1
Others
I bought the frame tv thru Robinsons appliance online. Check with Samsung store online and customers service they're not helping. It's out stock I guessed. What's the used of buying the frame tv without the NO GAP wall mount. In the States the wall mount comes with the tv, not sold separately.
Others
Oh sorry to hear, I also thought i came with the mount already. Well let's wait for a Samsung moderator. May be they can help you find one. 😊
jgpo
Active Level 1
Others
Thank you very much
Others
You're welcome.

Actually thinking of getting a frame tv. How is it? 😄
jgpo
Active Level 1
Others
Lol. Didn't open it not until I have the no Gap wall mount. The reviews were fair enough. Since I'm not a gamer, I'm just happy to see it's beauty hanging in the wall and it's one connect box. In fairness, samsung tv are all performing well especially its picture quality the 4k resolutionQLED. But if u want a high end go for the Neo QLED QN90A or an LG OLED. But I'm happy with the frame tv only that there's no bracket available. Tried to order thru Amazon but wow march pa ang expected arrival and a bit pricey 🤣🤣🤣
Others
Thanks for the insight. Actually using a Samsung Smart UHD for atleast 5 years and no regrets in the quality and performance. 😄
0 Likes
jgpo
Active Level 1
Others
Yes that's true, l also started with a samsung plasma, then a LED series 7, then a UHD, now upgrading to 2021 The Frame with regrets coz I can't hang it in my wall, only on my floor because they don't have the No Gap wall mount🤣🤣🤣 joke.
They should include that bracket in the package.
0 Likes
TeamGalaxyRene
Moderator
Moderator
Options
Others

Hey there! Amazing day! As for your concern, Samsung "The Frame TV" should come with the No-Gap Wall Mount bracket as indicated on our Samsung website, both for the 2020 and 2021 editions.

The Frame 2020:

https://www.samsung.com/ph/lifestyle-tvs/the-frame/ls03t-32-inch-the-frame-4k-smart-tv-charcoal-blac...

The Frame 2021:

https://www.samsung.com/ph/lifestyle-tvs/the-frame/ls03a-43-inch-the-frame-art-mode-4k-smart-tv-blac...

Have you tried connecting with our friendly support team? Feel free to reach us anytime via the toll-free hotlines below:
OBILE: #GALAXY [#425299]
(02) 8-422-2177 [Standard Landline]
Available 24/7

LANDLINE: PLDT Toll-free: 1-800-10-726-7864
Globe Toll-Free: 1-800-8-726-7864
Standard Landline : (02)8-422-2111
Daily (8:00 AM to 8:00 PM)

LIVE CHAT SUPPORT: https://livechat.support.samsung.com/Customer_new/PH

Hoping that things will be sorted out regarding your concern. Keep safe! 😊