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07-13-2020 03:48 PM in
OthersHi, I recently purchased a refurbished Samsung display from my company, however it didn't come with a stand. So I was wondering/hoping if you would recommend a compatible stand or a wall mount for this product LH49DCJPLGA/GO. (https://www.samsung.com/ca/business/smart-signage/dcj/lh49dcjplgago/)
I'm moving in a few months, so I'm thinking a stand would make more sense that way I'm not screwed if I don't have a place to put the wall mount in my new place.
I tried contacting customer support but since it is a business display they said they weren't qualified to give me an answer and redirected me to a business phone line.
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07-13-2020 04:19 PM in
OthersHi Nicodareus ,
Please be informed that the Samsung professional displays do not have the stand option by default. You can use the wall mount with it.
Please check with our appropriate parts department to purchase the wall mount for your Samsung display.
Wallmount specifications:
VESA screw hole specs (A * B) in millimeter (inches): 400 x 400 (15.8 x 15.8)
Standard Screw: M8
Quantity: 4
Here are our parts department details:
Please contact Samsung Canada parts by phone at 1-877-407-6593 (Toll-free number) Hours of Operation: Monday to Friday: 7:30 a.m. to 8:00 p.m., Saturday: 8:00 a.m. to 4:00 p.m. ( Eastern time).
You can also check in Samsung authorized stores like Costco, Staples, Walmart, Videotron, Bestbuy, London drugs, etc... and in the nearest hardware stores.

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07-13-2020 04:19 PM in
OthersHi Nicodareus ,
Please be informed that the Samsung professional displays do not have the stand option by default. You can use the wall mount with it.
Please check with our appropriate parts department to purchase the wall mount for your Samsung display.
Wallmount specifications:
VESA screw hole specs (A * B) in millimeter (inches): 400 x 400 (15.8 x 15.8)
Standard Screw: M8
Quantity: 4
Here are our parts department details:
Please contact Samsung Canada parts by phone at 1-877-407-6593 (Toll-free number) Hours of Operation: Monday to Friday: 7:30 a.m. to 8:00 p.m., Saturday: 8:00 a.m. to 4:00 p.m. ( Eastern time).
You can also check in Samsung authorized stores like Costco, Staples, Walmart, Videotron, Bestbuy, London drugs, etc... and in the nearest hardware stores.
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07-13-2020 04:28 PM in
OthersThanks for the quick reply! I'll post an update when I have secured a wall mount. 👍
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07-26-2020 03:34 PM in
OthersSo I've decided to wait to get a wall mount for my future new home because it's still a few months away, but this is the one that i was thinking of getting. Thoughts?
