Original topic:

random

(Topic created on: 12-06-2020 09:19 AM)
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matrix867
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What's the word
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keagan
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Hi matrix867, Welcome to the Samsung Members Community Canada. In this Community we Samsung Members assist each other with any suggestions or troubleshooting issues with our Samsung devices. You can also share pictures taken from your Samsung device in the Galaxy Gallery. Please let us know if you have any issues with your Samsung device.

matrix867
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yes I have a few. is it normal on start up after unlocking phone for it to show,starting phone
keagan
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Hi, Could you please let us know the model number of your Samsung device. If possible, please share a picture of the message screen as you mentioned above.

RedDogRabbit
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Yes it's perfectly normal to see "phone is starting up" after unlocking your phone, if it was powered off. It would not be normal if the phone was on, but only locked, unless it restarted on it's own for some reason. 

matrix867
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it wont let me screen shot as phone is starting up

Screenshot_20201206-130725_Settings.jpg

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keagan
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Hi, Thanks for the reply.

The model number starts with SM and it's something like SM-G973W(for Galaxy S10). You could find it in Settings >> About Phone.
If possible, take the picture of the message screen with another device instead of a screenshot.

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oooOmitoOooo
Active Level 10
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his is an A10e (SM-A102W)

running stock android 10 (A102WVLS4BTH1)
matrix867
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do you want me todo magic and pull another phone out of a hat to take a picture of this phone
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oooOmitoOooo
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A10e (SM-A102W)