Replacement remote for Q850A sound bar

[JakeHa0991]

Where can I find a replacement remote for my Q850A sound bar?

[RedDogRabbit]

You can try a Universal Remote, Amazon Canada, BestBuy or here's one on eBay.

https://www.ebay.com/itm/224688904181

[JakeHa0991]

Yeah I found some universal remotes but I cane here to see if I could get the original one directly from Samsung.

[-Tony · Accepted solution]

Hi, you can also try to contact Samsung Canada Parts support and check.
I will help you with the contact details of the team so that you can contact them and they will help you accordingly.

Email: samsungcanada@reliableparts.com

Toll-Free Phone: 1-877-407-6593

Call centers are open Mon – Fri from 7:30 AM to 8:00 PM
Saturday 9:00 AM to 4:00 PM
Eastern Standard Time UTC-5

You can email them at: http://www.samsungcanadaparts.com/sections/contact

Note: You may have to turn OFF the pop-up blocker to access the link above.

[RedDogRabbit]

I checked there, and nothing was found. Oddly same with the US parts link. 

[JakeHa0991]

Awesome! I called them and ended up ordering it. Costs a little bit more than a universal one from Amazon but I prefer having original parts for stuff like this. Thanks!

[Helenna]

Hi, that's good to hear that your issue is resolved. Please get back to us if you require any further assistance.