Original topic:

S22 Ultra Delay Email, No Proper Update

(Topic created on: 02-27-2022 07:05 AM)
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McGlowSticks
Beginner Level 2
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I got an email about a delay to shipping for the S22 Ultra, ok understandable.

I ordered a 256GB Black S22 Ultra with a supposedly delivery date of Feburary 23rd, now I doubted this to ever happen as I ordered it on the 20th at like 2AM. 

My main problem is in the delay email I was given no info as to an estimate on possible delivery, and my order page on the website still says processing with the same 23rd delivery date. 

Does anyone else have an idea as to when a new delivery date would be, or could a moderator help me out with getting this information?

9 REPLIES 9
ik
Active Level 6
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2-5 weeks on their website.
They are mad!
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CB06
Beginner Level 2
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I think initially you didnt read it correctly, on the website it never said delivery date on 23rd.
It was written will be shipped from 23rd, and probably it was first come first serve and one who ordered around 10th-12th will be getting on time.
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ik
Active Level 6
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Ahh ok I see. But waiting time still a lot, though.
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vetman
Active Level 6
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No. You are wrong. It clearly says arrives Feb 22. Screenshot_20220227-230823_Chrome_23562_1646028503.jpg
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Ron316
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i can t even track mine on there site it says i have no order it s so frustrating
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Reynaud
Moderator
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Hi, We request you to contact our online shopping team, so that they can help you with the issue you are facing.

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vetman
Active Level 6
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Mine is s22 ultra 1tb. Ordered Feb 9th and still no news. Website says processing. I chatted with them and the say 3 to 5 weeks delay. I am sure they have no idea when it is coming.
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Yielar
Active Level 6
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I ordered 3 phones and only got my black S22 Ultra 512gb and a black S21 + 256gb and I'm still waiting for the White S22 Ultra 256gb
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sammy187
Active Level 1
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I'm in the same boat as Vetman. 1TB s22 ultra ordered Feb 12. They have no idea when it will ship.
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