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Original topic:

Samsung Galaxy Note 10+ Touch Screen Hyper Sensitive

(Topic created on: 08-06-2022 10:16 AM)
Jarrod123
Beginner Level 2
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Please fix this, my phone sometimes at the top of the screen is get so hyper sensitive like it move by it self. Could be water but also cld be your update.
1 Comment
SamsungNantakkumar
Moderator
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Hello Jarrod123. I am Avinash, from Samsung.

We're sorry for the experience. Can we trouble you to perform the following troubleshooting steps?

1. Soft Reset (Force Restart)
2. Clear Your App Cache
3. Software Update
4. Safe mode

Kindly refer to the link below for further detail in regards to the troubleshooting steps above and perform the above-recommended steps only: https://www.samsung.com/sg/support/basic-troubleshooting-tips-for-galaxy-mobile-devices/

However, if the issue persists, we would like to propose the Smart Tutor. The advantage is, that we will be able to assist you with further troubleshooting over the call. Please call our Samsung Care Line at 1800-726-7864 regarding this service. Our experts at Samsung Care Line will advise and assist you in detail.

Hope this can help you.
Thank you.

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