Original topic:

Samsung galaxy watch 4

(Topic created on: 10-06-2025 11:35 AM)
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Azrsaz
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On my samsung galaxy watch 4 my brothers have gemini and I don't so I downloaded it I have it for 5 min and then it turns back to Google assistant and I always have to keep switching it like 5 time a day to fix it can you fix it
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Azrsaz
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It just happened again
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Azrsaz
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And how come I have to add gemini to mine my brothers happened automatically
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Azrsaz
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Message me when you fix it
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Urmi
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Hi Azrsaz,

It is unusual to hear that you are experiencing issues with Gemini on your Galaxy Watch 4. We understand how important a seamless experience is, and we appreciate you bringing this to our attention. Please try the following recommended steps to help resolve the issue:

  1. Ensure All Apps Are Updated Make sure your Galaxy Wearable app, Gemini, and Google Assistant are updated to the latest versions.

  2. Set Gemini as the Default Assistant

    • On your phone: Go to Settings > Apps > Default apps > Digital assistant app and select Gemini.

    • On your watch: Navigate to Settings > Apps > Default apps > Assistant and choose Gemini.

  3. Disable Battery Optimization for Gemini This prevents the system from automatically switching back to Google Assistant.

    • Go to Settings > Battery > Battery optimization > Gemini > Select Don’t optimize.

  4. Clear Cache and Data Clear cache and data for both Gemini and Google Assistant to reset any conflicting settings.

  5. Restart Your Devices Restart both your phone and watch after making these changes to ensure they take effect.

If the issue persists, we recommend submitting the error report in Galaxy wearable app, so that our team will review the case and help you further

Here’s a formal guide to submitting an error report for your Samsung Galaxy Watch 4:

  1. Open the Galaxy Wearable App On your connected smartphone, launch the Galaxy Wearable app.

  2. Go to Support Tap on Menu (☰) > Support > Contact Us.

  3. Select Error Reports Choose Error Reports from the available options.

  4. Choose the Affected App or Feature Select the relevant category (e.g., Gemini, Google Assistant, or Watch Software).

  5. Describe the Issue Clearly

    • Mention that Gemini keeps reverting to Google Assistant.

    • Include how often it happens (e.g., 5 times a day).

    • Note the duration Gemini stays active before switching back.

    • Specify your device model (Galaxy Watch 4) and software version.

  6. Attach System Logs (Optional but Recommended) You may be prompted to allow log collection. Approve this to help Samsung diagnose the issue.

  7. Submit the Report Tap Send to submit your error report.

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Azrsaz
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Ok I did everything but how do I do the battery thing
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Azrsaz
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And what do I clear cache and data on my phone or watch
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Urmi
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Kindly proceed with clearing the cache on both your phone and your Galaxy Watch. Additionally, please perform battery optimization for the Gemini application on your phone. These steps may help improve performance and resolve any recurring issues you are experiencing.

Should you require further assistance, please do not hesitate to reach out.

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Azrsaz
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Ok I fixed it but I do I know its not going to happen again and if its fully fixed how do I keep gemini forever and how come I have to add gemini to mine but my brothers happened automatically
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Urmi
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Glad to hear that the issue has been resolved!

As you had to add Gemini manually while your brother received it automatically, it could be due to differences in device setup.

We hope the issue does not persist in the future and that your experience remains smooth and uninterrupted.

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