Hi ! I'm new here, so sorry for mistakes.
My Samsung is a Note7 edge and everything worked very well, but yesterday my Cell phone closed by itself, didn't touch. I restart and the Android restart but 5 minutes after, it's closed again. I scaned in case of virus and everything gonna well but closed again. I reinitialized my phone and that's never opened. When I pulled the buttom, the pictures still '' Samsung note7 edge '', that was all. Like no power. Cannot open. I connected at charged with the electric wire, but still with the same picture, cannot used my phone, nothing worked.
Someone can help me ???
Hi, We request you to contact the nearest Samsung Experience store with the purchase receipt or Livechat support with the receipt for further available options.