Samsung problems

[samsung_guy101]

My kid accidentally locked my cell with the 9 dimension access and I can't figure out how to unlock it, it only gives me 1 chance every 24 hours it's very stressful any tips or suggestions I don't want to go take it in for the problem lol too embarrassing HELP

[RedDogRabbit]

What do you mean by "nine dimension access"? 

Samsung's LockScreen is either a 4 Digit PIN, Password or Pattern. 

[pchan0]

Sounds like the 9 dots from the "draw unlock pattern" unlock method.

[RedDogRabbit]

Okay, that makes sense lol. I've never heard "pattern unlock", referred to as "nine dimension". 😂 👍🏻

[RedDogRabbit]

You should be able to Unlock the device using Samsung's Find My Mobile from a computer.

You should also have the "forgotten password" option, or "find another way" to unlock the device. 

Also, I've never heard of having to wait 24 hours before trying again. I know that if you try to unlock it more than 20 times, the device will automatically Factory Reset, but you would have needed to set it up for that to happen. 

[Helenna]

 Hi, you can also visit the link given below and follow the steps to unlock your device.

https://www.samsung.com/ca/support/mobile-devices/how-can-i-unlock-my-galaxy-device-if-i-forgot-the-...

[RedDogRabbit]

The link you posted needs to be updated. Factory Resetting device will NOT give you access to your device if you forgot your password. 

Factory Reset Protection (FRP) will require the password, or some other means of verification, ie: Text Message or Email.