Original topic:

Samsung Q80T Update File Corrupt

(Topic created on: 06-17-2021 02:45 PM)
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bustin_skullz
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The ZIP update file for the firmware is corrupt.
It is corrupt even on the US support website.
https://www.samsung.com/ca/support/model/QN55Q80TAFXZC/#downloads

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Try download 7zip and extract from 7zip software.
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bustin_skullz
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error on 7zip as well

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Then, the file has problem.
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Downloading now, will let you know if I have the same problem or not.

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I think you need to try download again.

I have no problem extract the file. No error at all.

 

- delete the previous files you have downloaded

- download the file again

- try extract using 7zip

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bustin_skullz
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bustin_skullz
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Same thing error with 7Zip new download and everything

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I see that error now. So, the file is corrupted. Someone needs to upload the good file. This file is corrupted.

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Halston
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Hey bustin_skullz,
Welcome to the Samsung members Canada Community.
To better assist you in this query, request you to contact us on live chat or Text We Care (932 273) so that we can help you much effectively. We are available 24/7.

Here is the link for live chat support: https://www.samsung.com/ca/livechat

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