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06-02-2021 09:17 PM in
OthersSolved! Go to Solution.
1 Solution
Accepted Solutions

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06-02-2021 09:47 PM in
OthersHey there, Nathan! Amazing day! As for your concern, when was the last time you had your device updated?
Device update may depend on many factors, and may vary to such as but not limited to: region, mobile build number, rollout dates, network carrier, internet connection, emergency fixes done to the upgrade, etc...
We may suggest for you to install Samsung Smart Switch in your laptop/pc for your to receive updates much faster. Also, you'll be able to transfer files more conveniently. Should you need technical assistance for other device concerns, feel free to reach us via our TOLL-FREE HOTLINES:
MOBILE: #GALAXY [#425299]
(02) 8-422-2177 [Standard Landline]
Available 24/7
LANDLINE: PLDT Toll free : 1-800-10-726-7864
Globe Toll Free : 1-800-8-726-7864
Standard Landline : (02)8-422-2111
Daily (8:00 AM to 8:00 PM)
LIVE CHAT SUPPORT: https://livechat.support.samsung.com/Customer_new/PH
Hope this helps you. Be sure to click " ✓ Accept as Solution" when you find an answer that works for you. Stay safe. Stay dry. 😊

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06-02-2021 09:47 PM in
OthersHey there, Nathan! Amazing day! As for your concern, when was the last time you had your device updated?
Device update may depend on many factors, and may vary to such as but not limited to: region, mobile build number, rollout dates, network carrier, internet connection, emergency fixes done to the upgrade, etc...
We may suggest for you to install Samsung Smart Switch in your laptop/pc for your to receive updates much faster. Also, you'll be able to transfer files more conveniently. Should you need technical assistance for other device concerns, feel free to reach us via our TOLL-FREE HOTLINES:
MOBILE: #GALAXY [#425299]
(02) 8-422-2177 [Standard Landline]
Available 24/7
LANDLINE: PLDT Toll free : 1-800-10-726-7864
Globe Toll Free : 1-800-8-726-7864
Standard Landline : (02)8-422-2111
Daily (8:00 AM to 8:00 PM)
LIVE CHAT SUPPORT: https://livechat.support.samsung.com/Customer_new/PH
Hope this helps you. Be sure to click " ✓ Accept as Solution" when you find an answer that works for you. Stay safe. Stay dry. 😊
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06-03-2021 12:52 AM in
Others
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06-03-2021 12:57 AM in
OthersOkay. As suggested, you may opt to install Smart Switch so as to receive updates faster. If your device does not encounter any performance issues in any way, we highly encourage for you to wait for the legit firmware update suitable for your Galaxy device. Flushing/installing software from third party/shady sources may only compromise your device and/or void warranty should it still have. 🙂
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07-02-2021 07:28 PM in
Others