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Original topic:

Security update

(Topic created on: 06-02-2021 09:17 PM)
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Nathrogen
Active Level 7
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When will my Samsung a21s have security update?

Im always waiting for the security update but it always says "Your software is up to date."
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1 Solution


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TeamGalaxyRene
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Hey there, Nathan! Amazing day! As for your concern, when was the last time you had your device updated?

 

Device update may depend on many factors, and may vary to such as but not limited to: region, mobile build number, rollout dates, network carrier, internet connection, emergency fixes done to the upgrade, etc... 

 

We may suggest for you to install Samsung Smart Switch in your laptop/pc for your to receive updates much faster. Also, you'll be able to transfer files more conveniently. Should you need technical assistance for other device concerns, feel free to reach us via our TOLL-FREE HOTLINES:

 

MOBILE: #GALAXY [#425299]
(02) 8-422-2177 [Standard Landline]
Available 24/7

LANDLINE: PLDT Toll free : 1-800-10-726-7864
Globe Toll Free : 1-800-8-726-7864
Standard Landline : (02)8-422-2111
Daily (8:00 AM to 8:00 PM)

LIVE CHAT SUPPORT: https://livechat.support.samsung.com/Customer_new/PH

 

Hope this helps you. Be sure to click " ✓ Accept as Solution" when you find an answer that works for you. Stay safe. Stay dry. 😊

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4 REPLIES 4
Solution
TeamGalaxyRene
Moderator
Moderator
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Others

Hey there, Nathan! Amazing day! As for your concern, when was the last time you had your device updated?

 

Device update may depend on many factors, and may vary to such as but not limited to: region, mobile build number, rollout dates, network carrier, internet connection, emergency fixes done to the upgrade, etc... 

 

We may suggest for you to install Samsung Smart Switch in your laptop/pc for your to receive updates much faster. Also, you'll be able to transfer files more conveniently. Should you need technical assistance for other device concerns, feel free to reach us via our TOLL-FREE HOTLINES:

 

MOBILE: #GALAXY [#425299]
(02) 8-422-2177 [Standard Landline]
Available 24/7

LANDLINE: PLDT Toll free : 1-800-10-726-7864
Globe Toll Free : 1-800-8-726-7864
Standard Landline : (02)8-422-2111
Daily (8:00 AM to 8:00 PM)

LIVE CHAT SUPPORT: https://livechat.support.samsung.com/Customer_new/PH

 

Hope this helps you. Be sure to click " ✓ Accept as Solution" when you find an answer that works for you. Stay safe. Stay dry. 😊

Nathrogen
Active Level 7
Others
The last time when my phone updated was when I got the latest one ui 3.1
TeamGalaxyRene
Moderator
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Okay. As suggested, you may opt to install Smart Switch so as to receive updates faster. If your device does not encounter any performance issues in any way, we highly encourage for you to wait for the legit firmware update suitable for your Galaxy device. Flushing/installing software from third party/shady sources may only compromise your device and/or void warranty should it still have. 🙂

Harri_s95
Expert Level 1
Others
You know i updated my phone in advanced ahahaha via samsung max vpn. I accidentaly update because theres anotification pop up but sadly theres no samsung pay mini and nfc. The date i updated my is april 26 super advanced right