Original topic:

So disappoint

(Topic created on: 09-25-2020 08:27 PM)
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Jamie00002
Beginner Level 2
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Hello. Actually, I don’t really want to write these things, but to be honest, I’m a bit disappointed with Samsung. I’ve always been Samsung’s, but now my phone will automatically shut down for no reason. This bothers me a lot and makes me very concerned about Samsung Disappointed No matter if the phone is very hot or not, it will automatically shut down. I also asked the customer service. So I followed the steps of the phone or the phone will shut down and I won’t buy Samsung again. I’m so disappointed.

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10 REPLIES 10
scinex
Expert Level 5
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What is your phone model and how old is it?
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Jamie00002
Beginner Level 2
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Note 9 is only used for 1 year
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scinex
Expert Level 5
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You bought it new? Possibly the phone was dropped before?
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Visva11
Active Level 6
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I dont know what's the problem in your case but my 3 year old note8 is still going strong.

btw what's your phone model?
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Jamie00002
Beginner Level 2
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note 9
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Visva11
Active Level 6
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u should bring it to service centre. 1 year old that's not normal unless u dropped it or some hardware damages.
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kk7
Active Level 9
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when phone shut down or restart automatically it mean that the phone cannot handle
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kk7
Active Level 9
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always do this always go to device memory and then clean memory. do this when you have time or do when you do heavy applications at your phone.
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kk7
Active Level 9
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my phone have been using two and a half year (almost three year) is still strong and healthy playing heavy game like asphalt 9 no lagging no slow down. by the way my phone is running on a exynos
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