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09-04-2020 10:26 PM in
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09-05-2020 02:52 AM in
OthersHi Styles69,
Welcome to the Samsung Members community. We will be glad to assist you. Here in Community we Samsung Members assist each other with any suggestions or troubleshooting issues with our Samsung devices.
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09-14-2020 11:38 PM in
Othersit won't text!
Not without a pic attached.
my friend works at staples and he replaced 2 phones already. Nothing fixes the problem.
Had a couple or 3 updates come in. It still won't text. 😞
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09-15-2020 09:30 PM in
OthersPlease try to clear the cache and force stop the Message app. Follow the below steps to clear the cache of the Message App:
Open Settings >> Apps >> Click on three dots(top right corner) >> Show system app >> Storage >> Clear Cache.
To force stop the app: Open Settings >> Apps >> Click on three dots(top right corner) >> Show system app >> Message >> Storage >> Force Stop. Then restart the phone and check.
If the issue still persists then you can Reset Network Settings:
Go to Settings >> General Management >> Reset >> Reset Network Settings >> Reset settings.
This will reset all network settings, including those for Wi-Fi, Mobile Data, Bluetooth.
If the issue persists please contact the carrier.