Original topic:

Two step verification

(Topic created on: 02-19-2023 10:56 AM)
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salpachino
Beginner Level 2
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How can I login my Gmail with two step verification process when I don't havhave the old device 
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6 Comments
RedDogRabbit
Expert Level 5
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You should have an option to "pick another way", or words to that effect. 

salpachino
Beginner Level 2
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I tried that
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RedDogRabbit
Expert Level 5
Others

Do you have the same phone number? If so, you should just be able to get a text verification. 

Maybe say what you have tried, or post a picture of any options available, rather than just, "I tried that". 

salpachino
Beginner Level 2
Others
No its a different number and I don't have access to the number
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RedDogRabbit
Expert Level 5
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Do you have another device, phone, computer, tablet that is a "trusted device" to recover your account, ie: "Yes it's Me"?

Again, what have you tried? 

Helenna
Moderator
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Hi, please check that if you have any other method available.

If not, choose “Get Help” and go through the on-screen instructions to carry on with the account recovery process.

Sometimes this may take a day or 2 according to Google but the recovery may happen earlier if you have the correct answers to their questions. 

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