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03-11-2022 05:07 PM in
OthersHey Samsung Members,
We are aware that many customers are experiencing shipment delays for specific models, and we wish to clear up some confusion regarding this.
Demand for the Galaxy S22 and Galaxy Tab S8 series of devices have reached a record high. Due to this, our retailers are having difficulty keeping up with orders. We are currently awaiting another shipment of devices from our manufacturers.
Your feedback is valuable to us. Our customer service team is working hard to ensure that every order is fulfilled as quickly as possible. All pre-order gifts and promotional items are guaranteed and will be delivered along with the devices as soon as inventory is made available.
If you have any questions or concerns, please don't hesitate to reach out to our customer support team.
We truly thank you for your patience, and apologize for any inconvenience this delay may have caused. We understand that you're excited to receive our latest Samsung Galaxy devices. We greatly value your support, and we will continue to monitor and update you on the situation as we learn more.
Sincerely,
The Samsung Members Team
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03-26-2022 06:53 AM in
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03-30-2022 12:19 AM in
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03-30-2022 04:35 AM in
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03-24-2022 02:54 PM in
OthersI see you on Reddit lol :)
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03-24-2022 09:59 AM in
Othersgot that $50 evoucher for a $40 case + shipping costs
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03-25-2022 12:23 AM in
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03-25-2022 05:19 AM in
OthersProbably yeah
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03-24-2022 09:59 PM in
OthersI think they sold more phones than they could make. I have a strong feeling they're waiting on shipments of Snapdragon chips from Qualcomm to fill orders as they come in. Samsung should have expected the post covid orders to be much higher and prepared for it. Samsung you have failed us. do something to make it right, PLEASE.
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03-25-2022 05:20 AM in
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03-25-2022 06:05 AM in
OthersIs samsung run by a 5 year old?? Shameful and disturbing...