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06-09-2020 12:38 PM in
OthersMy top load washer is having a rust issue around the bleach and soap dispenser. I see this is a common problem in the US forums. I've checked to see if this model is on the recall list. It is not. The washer is 4 years old and has been having this problem since it's been a year old. Support says it's off warranty and won't help. I am posting this as a buyer beware and perhaps a moderator might be able to help where support cannot. It's very frustrating spend so much money on a product that should last 10 years plus.
Model: WA45H7000AW/A2
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06-09-2020 01:06 PM in
Others![Moderator Moderator](/i/rank_icons/moderator.gif)
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06-09-2020 02:05 PM in
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06-09-2020 06:00 PM in
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06-09-2020 07:25 PM (Last edited 06-09-2020 07:29 PM ) in
OthersThe washer is 4 years old and has been having this problem since it's been a year old.
So, why do you wait so long to complain about this ? Anyway this is abnormal, a washer is not supposed to rust.. if you are in Québec, we have a consumer protection law for that kind of problem and even if the manufacturor say 1 year of Warranty, in Court, this is'nt true , check about it
For household appliances, the reasonable lifespan is even longer: 11 years for a washer, 12 for a dryer and 13 for a refrigerator. The legal warranty applies when that of the manufacturer is over, even if the consumer has not purchased an extended warranty.
You can see many exemple here :
Don't accept less than that.
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02-02-2021 06:38 PM in
Otherssame model here and same problem! I'm learning samsung products are all defective and they won't own up to fixing their products. it's frustrating
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04-08-2024 10:39 AM in
OthersHello ,
I have the same issues bought this washer in April 2021 and the rust issue around the javel bleach dispenser has started since a couple of months . Contacted Samsung directly and say they are not responsible and that is not on warranty .. what can I do from what I am seeing it’s an issue with these washer ? I am in Canada ( Quebec )
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