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05-24-2021 05:14 PM in
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05-25-2021 03:12 AM in
OthersI think that it's normal to see some degradation in the battery over time, but this seems to be somewhat high.
Did this occur after the last Security Patch Update?
If it did, you can try Booting into Recovery and wipe cache & see if the battery life improves.
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05-25-2021 11:21 AM in
OthersHi lvillaluz23, We suggest you to verify the phone in safe mode for 24 hours to diagnose the battery issue. Safe mode to check if added apps are causing problems. This mode only loads basic system software and allows you to disable third-party applications.
1. After turning off the device, turn it on.
2. Once the Samsung logo has started, press and hold the volume down button.
3. When the home screen appears, the safe mode is displayed in the lower left corner of the screen. How to deactivate safe mode.
1. Press and hold the power button.
2. Tap Restart.
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05-25-2021 11:58 AM in
OthersI believe that he said the battery life dropped off after the Security Patch Update - Running in Safe Mode for 24 hours unnecessarily is pointless. Of course the battery life will be better, Safe Mode disables most apps.