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Original topic:

A52 Redeem Issue

(Topic created on: 04-09-2021 06:12 PM)
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ALPAM
Active Level 1
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I have redeem issue. I bought phone Samsung galaxy A52 5G and I can't redeem, Imei number is invalid. Samsung webpage doesn't let me redeem. Bonus offer is earbuds live.
My Imei number right

1 Solution


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Solution
Jojejito
Active Level 6
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Hey if its still not accepting IMEI email these guys they will be able to help.

Email: promos.au@samsung.com

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11 Comments
Solution
Jojejito
Active Level 6
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Hey if its still not accepting IMEI email these guys they will be able to help.

Email: promos.au@samsung.com
ALPAM
Active Level 1
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They haven't replay my mail yet. I'm not happy after sale support .
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SamsungJon
Moderator
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Sorry to hear that @ALPAM. Please send us a email with your details and we will take a look into this for you.

ALPAM
Active Level 1
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All good now, I got hard copy from Good guys and submitted and verified.
Electronic receipt doesn't work
SamsungJon
Moderator
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That's great to hear, @ALPAM! 😄 Let us know if there's anything else we can do for you.

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ALPAM
Active Level 1
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Thank you
sarahsaad
Beginner Level 2
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@SamsungJon I am having same issue of IMEI
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SamsungClaudette
Community Manager
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Hey @sarahsaad 

Could you please tell me what you are trying to redeem? 

 

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sarahsaad
Beginner Level 2
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I am trying to redeem samsung galaxy watch with s23 ultra offer
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