A52 Redeem Issue

[ALPAM]

I have redeem issue. I bought phone Samsung galaxy A52 5G and I can't redeem, Imei number is invalid. Samsung webpage doesn't let me redeem. Bonus offer is earbuds live.
My Imei number right

[Jojejito · Accepted solution]

Hey if its still not accepting IMEI email these guys they will be able to help.

Email: promos.au@samsung.com

[ALPAM]

They haven't replay my mail yet. I'm not happy after sale support .

[SamsungJon]

Sorry to hear that @ALPAM. Please send us a email with your details and we will take a look into this for you.

[ALPAM]

All good now, I got hard copy from Good guys and submitted and verified.
Electronic receipt doesn't work

[SamsungJon]

That's great to hear, @ALPAM! 😄 Let us know if there's anything else we can do for you.

[ALPAM]

Thank you