Got any questions about Bixby, Samsung Pay, The Galaxy Store, and more?
We will be having our 3rd Ask an Expert event - this time we will be answering questions about our Service Apps. Let us know what questions you may have by posting in the services section, and using the hashtag #askanexpert!
This event will be taking place this week on Thursday Nov 21st, at 4pm EST, so don't forget to show up and ask questions:)
Format:
Please post one question as a “Comment” in this discussion thread
The moderator will use the ‘reply’ function in the comment to your answer question based on the Expert panels’ input
Only one reply per comment will be made during the event – if there are follow up questions please send them to the Moderator afterwards and we will ensure you get more info!
Some suggestions to keep things moving:
Please allow a moment or two for your comment (question) to be replied to – we may need to leverage the knowledge of one or two people in the room to create a clear and accurate reply
Please do not flood the forum with multiple comments (questions) – let’s give every Member a chance to ask – per above, we will be happy to continue replying during the days following the event
Please follow our community guidelines at all times
This will be the thread for it! For now, the thread is closed. It will be open when we start! We'll see you there:)
Samsung Pay supports CIBC, Scotiabank, RBC, Tangerine, Simpli, Amex, as well a number of Credit Unions across Canada. We unfortunately are not able to offer support for TD Bank or Bank of Montreal, Bank National, Desgardin, HSBC or Vancity at this time.
if you have backed up your contacts using your Samsung Account you should be able to retrieve them by going to Settings, Accounts and Backup and selecting restore.
hi everyone i have problem with samsung pass! it seems i cant login to it thur verifying my fingerprint. error " couldn't verify fingerprint try again later" ??? anyone encounter this?? already deleted my print and register again same problem, already reformat my phone (factory settings) still same problem. but im able to unlock my phone which mean scanner on the phone is ok, and im able to use samsung pay also. only problem is cant use to login thru apps and website. help anyone
