earbud voucher

[Jimmmy73]

Hi 

Hoping someone can help even a mod. My phone company tells me to go to the benefits section for the earbud voucher but no offer exists on the page?

[Jimmmy73]

yes I'm the same... I talked to my carrier and they said the same. they offered me a $50 voucher which I declined then a $100 voucher which I also declined. seems very shady I've been a Samsung user for a while but this may ruin it. I'm in Canada we can return our phones within 2 weeks if someone doesn't step up that's what I'm going to do.

[Linc]

note 20 ultra is a great phone, but still pricey at this time.. i will suggest to wait for a better deal or maybe the upcoming S20 FE.. based on the current leaks, the S20 FE seems promising

[Linc]

as far as i know, promotion was over.. it was only for the phones purchased by September 4 . and i believe even some phones bought by that time didn't get the voucher, as all 15k vouchers had been claimed..

[defconphil]

did you register your phone on the Samsung website? try that first and once successful. check Samsung members benefits section after.

[Jimmmy73]

I did register as soon as I received the phone which is what they instructed us to do. checked the benefits and there was nothing.

[Jimmmy73]

this is what bugs me. my provider(telus) advertised the promotion saying it was a gift as long as it was claimed by sept 30th when purchasing the phone. I bought mine online sept 1st or 2nd received it on the 14th. I received a text message today telling me to redeem my gift...again before the 30th🤷‍♂️ crappy promotion on both parts

[Jimmmy73]

yes I'm thinking return it...and switching my provider

[defconphil]

I guess the promo items are all done.

[EmCanc89]

you should contact CRTC if you have something to prove

[Jimmmy73]

maybe thanks for the thought