Having problems with the e voucher

[SueandDennis]

Can someone please help me with the e voucher im not understanding where to get it and bookmark it like they said. When I received my new Samsung yesterday there was a piece of paper in there that mentioned about an e voucher I just don't know what to do.

[keagan]

Hi SueandDennis, Could you please let us know the model number, date and place of purchase of your new Samsung device.

[jamese]

yo you sond like good pepl

[SueandDennis]

Thank you so much
but I figured it all out on my own

[keagan]

Hi SueandDennis, You are welcome. Are you able to redeem the gift successfully?

[SueandDennis]

actually no

[SueandDennis]

I thought it did but it just keeps putting me in circles

[keagan]

Hi SueandDennis,

Please check the below instructions and let us know where is it exactly you are experiencing the issue.

1. After opening the banner in the Benefit Section, you need to click on “Download Coupon”.
2. You can use the blue button to copy the code to clipboard and then click on “View where to use” link below to go directly to Samsung.com
3. You can choose the gift from the page you are directed to.
4. During checkout, add promo code by pasting into the box and clicking on “Apply”.

[SueandDennis]

I've done that and it just takes me too a blank page

[keagan]

Hi SueandDennis, Sorry for the inconvenience caused to you.

Could you please share a screenshot or video displaying the issue? Also, make sure you are connected to a strong and stable internet connection.