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06-01-2021 06:12 PM in
Promotions- Mark as New
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06-01-2021 07:17 PM in
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06-02-2021 02:51 PM in
PromotionsI am very displeased with them.
I bought the new s21+
And was supposed to receive a voucher for ear buds....
It was just a scam to but their product.
Will not fall for it again.
I hope you read this before you make the same mistake as me
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06-02-2021 04:05 PM in
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06-02-2021 04:57 PM in
PromotionsBecause the whole promo was a f***ing scam. I'm being told now that my "S21 Series Device" doesn't qualify..
"Purchase a Galaxy S21 Series 5G smartphone or a Galaxy Note20 Series 5G smartphone and receive an e-voucher redeemable for Galaxy Buds Live"
I bought the S21 Ultra on May 5th, and never received anything in my offers tab. I registered the device on May 6th. I chatted with an agent and he told me to wait for it to show. Still nothing. Chat with another agent today and he just keeps repeating about how the promo is over now.
Fk is Samsung a cheap company. Don't make free offers with device purchases if you're not going to honour them.
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07-29-2021 05:15 PM in
PromotionsI also did not receive my earbuds. They told me to wait 6 weeks, but suddenly tell me the offer date is over, so they can't give them to me. The customer service was very rude about it and told me "if they could've done something they would've." They were very passive aggressive too.