Original topic:

Mothers day promotion

(Topic created on: 05-01-2021 09:33 PM)
fjords
Beginner Level 2
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Does anyone know how to upload your proof of purchase to redeem the evoucher for the current mothers day promotion? Samsung live chat customer service passed me to 10 different agents they still could not help me. I gave up on them. 
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4 Comments
kymkim
Active Level 3
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You can probably take a picture of it and send in a email
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mammabear78
Active Level 2
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How did it go? Did you receive the voucher, or buds.?

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Valeriya
Moderator
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Hi, while we register for the product please check the box "Offer Opt-in" and upload the purchase receipt on Samsung Account.

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-Tony
Moderator
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Hi, Please follow below steps to redeem Mother's Day promotion

Check if device is registered with correct model code in Samsung account ( Check the packaging box for complete model code)

Delete the product from My products and re-register it with correct Model code, IMEI #, DOP

Once device is registered with correct model code, sign out from Samsung account and sign in again and go to "My Offers"

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