Last week Samsunt had an event at Bonifacio High Street, Taguig City and they provided that service for free. I saw a lot of Fold 3 users getting that service with ease. Hopefully you can experience that next time. 😄
Thank you for bringing up this issue of shortage of screen films for your Samsung Galaxy Z Fold 3 ; Z Flip 3 ; Z Fold 4 ; and Z Flip 4 devices.
We know how frustrating it must be for your to have an unpleasant experience with one of our Samsung Store and with that, we apologize for any inconvenience that have caused you.
But if possible you can travel again within the N.C.R. area; you can visit the SM Aura Samsung Experience Store to avail the free screen films from today till supply lasts.
Hi, does anyone know if the free replacement is still available and from which Samsung store would it be?
I bought a Flip 4 earlier this year at Samsung SM Clark and was told that we can avail a one time free screen protector replacement.
Sadly, when I came back at the store yesterday (Sep 24, 2023 around 12pm) to have the protector replaced the lady at the customer service area told me that there’s no such services. The way she answered was very upsetting, she sounded like an automatic answering machine ready to reject anything that will be asked of her.