Original topic:

Promo Code Not working

(Topic created on: 09-27-2022 06:41 PM)
410 Views
Robbie123
Active Level 2
Options
Promotions
I recently bought a Samsung phone and I received a $50 off promo code in the box but every time I try to use it, it says something like 'No change made to your order'. Has anyone experienced this?
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5 Comments
Nylah
Moderator
Moderator
Options
Promotions

Hi, we can understand your concern.

We kindly request you to contact our Online shopping team with the given link.

They will forward your request to the appropriate team, so that, they will help you with the further options.

https://www.samsung.com/ca/support/contact/#contactinfo

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Deeezzyyy
Expert Level 1
Promotions
The voucher is only for mobile accessories and for purchases over 100$.

As long as your cart has something that is for a mobile device and the total is over 100$, it should work.
Robbie123
Active Level 2
Promotions
I understand that and I have with lot of different accessories but it just doesn't work. I am gunna try to reach the support tomorrow, let's see what they say
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iFlYSoLo
Expert Level 5
Promotions
$100 min, and I had the same issue so I got support to apply for me. I ordered cases for my flip.
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Robbie123
Active Level 2
Promotions
So I have been told by Rep that it will only work on general Samsung website and not on corporate website. What is this stupidity by Samsung. This brand keep pis**ng me off more and more with each passing day
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