Original topic:

S22 pre order gift missing items

(Topic created on: 05-17-2022 03:52 PM)
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Members_BtwzYSb
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I selected the audio bundle for my pre order bundle and it was supposed to be shipped from 28th of April, I only received the marvel case and the other are missing. The orders page still shows them as processing and at the "order placed" stage. It's almost been 3 weeks and I would like to know about my order Samsung, not like my emails get replied to anyway. When you advertise a promotion you're supposed to hold up your end. 

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Keithyzz39
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Samsung are a bunch of scammers that need reporting to the ACCC
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SamsungLaura
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Hi there, as per our T&Cs, it can take up to 30 days for your bonus gifts to arrive. Your order may also be split up depending on stock availability or other factors during processing. 

https://www.samsung.com/au/shop-gift/ 

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That's why I waited, I'm concerned because it's getting dangerously close to 30 days. 

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