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05-17-2022 03:52 PM in
PromotionsI selected the audio bundle for my pre order bundle and it was supposed to be shipped from 28th of April, I only received the marvel case and the other are missing. The orders page still shows them as processing and at the "order placed" stage. It's almost been 3 weeks and I would like to know about my order Samsung, not like my emails get replied to anyway. When you advertise a promotion you're supposed to hold up your end.
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05-17-2022 11:24 PM in
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05-18-2022 09:11 AM in
PromotionsHi there, as per our T&Cs, it can take up to 30 days for your bonus gifts to arrive. Your order may also be split up depending on stock availability or other factors during processing.
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05-18-2022 09:24 AM in
PromotionsThat's why I waited, I'm concerned because it's getting dangerously close to 30 days.