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03-29-2022 03:04 PM in
PromotionsHI,
I pre ordered my S22 Ultra with telstra on the 13th of February, Comes with a Tab plus gift bundle. I registered on the redemption site then waited for my code. Received code on the 10th of March redeemed the power bundle, 65w wall charger, wireless pad and a case. And I'm guessing the Tab is automatically added.
20th of March I received a package that only included the wireless charging pad. And an email saying order is complete.
Have tried to call many times without luck to resolve the issue. Any help would very much be appreciated.
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03-29-2022 07:00 PM in
PromotionsHi daav, as stated above my redemption account is populated with all information now. Says Tab has been shipped so all good but says bundal has been delivered, and I did have a delivery but was only the wireless charger. You could be right about the hold up. Just wish they would keep us in the loop. Thanks for your response 👍
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03-29-2022 04:57 PM in
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03-29-2022 06:55 PM in
Promotions- Thanks Newie2299, Have just checked Redemption account and funnily enough all information is populated now. It does say Tab has been shipped on the 24th, So fingers crossed 🙂
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03-29-2022 05:49 PM in
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03-29-2022 07:00 PM in
PromotionsHi daav, as stated above my redemption account is populated with all information now. Says Tab has been shipped so all good but says bundal has been delivered, and I did have a delivery but was only the wireless charger. You could be right about the hold up. Just wish they would keep us in the loop. Thanks for your response 👍
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03-30-2022 02:10 PM in
PromotionsHi there, glad to hear your claim is progressing your claim as normal. Let us know if you have any further questions.
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03-30-2022 02:40 PM in
PromotionsHi Laura, my only question is when will I recieve wall charger and case as the bundle says delivery is complete. Yet only recieved a wireless charger?
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03-31-2022 10:03 AM in
PromotionsHi there, orders may be split up as a result of stock availability. Does this say delivery complete on the Redemption portal or Online store?
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03-31-2022 10:54 AM in
PromotionsHi Laura, On the redemption portal it just says delivered. Order number is AUGE20220225044505-516 if this helps.
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04-01-2022 06:48 AM in
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