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Beginner Level 2
I bought Samsung Galaxy Note20 Ultra 5G in Mystic Bronze on 26th of August at Eaton Centre, Canada. Sales Specialist said that I was in the promotion and that I will get the Samsung Earbuds. I tried to get the earbuds, but I couldn't. What should I do now?
13 Comments
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Moderator
Moderator

Hi JMaro, Do you have the Voucher code from the Benefit section of Samsung Members app?

If yes, we can help you with the process of redeeming it.

If not, I suggest you contact the store and check with them.

CF Toronto Eaton Centre:
Address: 220 Yonge Street, Toronto, ON M5B 2H1
Hours : Monday to Saturday -> 11:00 am - 7:00 pm
               Sunday -> 11:00 am - 6:00 pm
Phone: 416-775-3520
Montreal Eaton Centre :
Address: 705 Sainte-Catherine St. W, Montreal, QC H3B 5K4
Hours : Monday, Tuesday, Wednesday, Friday, Saturday -> 11:00 am - 7:00 pm
               Thursay - 11:00 pm - 7:00 pm
               Sunday -> 11:00 pm - 5:00 pm

According to the information we have on the promotion, we can notify you that as per the terms and conditions of the offer there are 15,000 Early Bird bonuses available to eligible customers who qualify based on the conditions. While quantities last. No rain checks.

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Beginner Level 2
yeah, I checked with the place of the purchase, and they were able to help me with it.
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Hi JMaro, I am glad that they could help you. Thanks for letting us know.

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Active Level 1
its not working for myself either. not sure who I can get in contact with
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Hi again raftmom, Based on the information you provided in your previous post, I would like to notify you again that as per the terms and conditions of the offer there are 15,000 Early Bird bonuses available to eligible customers who qualify based on the conditions. While quantities last. No rain checks.

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Active Level 1
I did but within period its just jo voucher on my benefit side
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Hi raftmom, If the banner is not available under Benefit section, then all 15000 E-vouchers have been completed.

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keagan the voucher just came on my page I redeemed thanks
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Hi raftmom, That's awesome news to hear. I am really happy for you. Thanks for letting us know.

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