Trade In: Bill Sender??

[Dave6511]

Just received my trade in email with return label.  The label says Bill sender? 

Did everyone pay to send their trade in device back? Isn't this supposed to be a prepaid label? 

Hopefully it's another error from samsung...

[Brantley]

Hi Dave6511 , We sincerely apologize for the inconvenience caused to you. We request you to contact online shopping team via phone or can send an email to info.seca@samsung.com

[Brantley]

Hi Dave6511 , .We request you to contact online shopping team via phone or can send an email to info.seca@samsung.com