Trade-In Inquiries

[summeRamirez]

Has anyone tried to trade-in their old device? I have a few questions:

1. Is the trade-in offer only available if the purchase was made online?

2. Can we trade-in a tablet instead of a phone?

[sinosibee]

Alam ko pwede sa experience stores eh. You can check list of participating physical stores on the bottom of the page: https://www.samsung.com/ph/offer/offline/2021/galaxy-tradeup/q4/

And yes, pwede select tablets. 😁

[summeRamirez]

The link says yung promo is only until October 31 pero I'm sure meron pa yan after - I'm thinking of purchasing the S7 FE WiFi only, I heard the processor is better than the 5G version. Plus it's cheaper by 10k. Still waiting for reviews though.

I have a Tab A 2019 na free nung nag switch ako sa Note 20 Ultra last year, sana tanggapin nila wala kasi naka list na accepted devices.

[SamsungRightCare]

Hey there! Amazing day! As for your concern, you may check out this link below for further details about our TRADE-UP promotion.

https://www.samsung.com/ph/offer/offline/2021/galaxy-tradeup/q3/

It may indicate "Quarter 3", although you may use it as a basis on how we may go about it. 😊 It is also available on our physical Samsung Experience Stores and not just for online purchases.

For other details, do not hesitate to drop us a call via the hotlines below.

MOBILE: #GALAXY [#425299]
(02) 8-422-2177 [Standard Landline]
Available 24/7

LANDLINE: PLDT Toll-free: 1-800-10-726-7864
Globe Toll-Free: 1-800-8-726-7864
Standard Landline : (02)8-422-2111
Daily (8:00 AM to 8:00 PM)

LIVE CHAT SUPPORT: https://livechat.support.samsung.com/Customer_new/PH

Hope to have helped! Keep safe. 😊

[sinosibee]

May /q4 na 😅