So I was trying to trade in ny note9 with the samsung galaxy s21 5G promotion. I received my trade in ID, put the promotion as well and finally reach the check out. Unfortunately, the commbank had some upgrades today at 2am, so my transaction was declined.
After 2 hrs, when the commbank service resumed and I went to check out, my product disappeared from the cart. And now, when I'm putting the trade in code, it says that the code has already been used.
Hi Talhausmani, sorry to hear about the issues you've had with trade-up. I am following up on this and will get back to you as soon as I receive an answer.
