Original topic:

Youtube Premuim

(Topic created on: 04-09-2022 08:05 AM)
Edweina
Active Level 2
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I received my S22 ultra about 2 weeks ago. However, when I went to sign up for our free YouTube premium it is only giving me 4 months free rather than the full 6 months?
I pre-ordered my phone on Feb 9th and recieved it on March 28th. If the youtube premium started at the point of purchase I was not informed of this and was under the impression it began when I recieved my new phone. After waiting almost 2 months for my phone I believe it is only fair that I (we) recieve the full 6 months of youtube premium.
Has anyone else ran into this issue? I have tried contacting tech support but they seem impossible to get a hold of this morning, however, the virtual assistant even states that it is 6 months. 
Where we stiffed 2 months because of the shipping delays?

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4 Comments
iFlYSoLo
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You need to have a brand new Google account for the 6 months and set up your phone with that.
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Brantley
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Hi Edweina, S22 series is eligible for the 4months for the entire duration of the promotional term. Please refer below link and scroll down to the bottom for terms and conditions. https://www.samsung.com/ca/offer/ad-free-videos/

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iFlYSoLo
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I am pretty sure it starts on activation but like I said with a brand new Google account. I got the 6.
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Members_9SsSqev
Beginner Level 2
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I got mine last week and neither YouTube or One Dirve worked. So now I'm paying for both.. Thank you Samsung.
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