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Original topic:

3D scanner no longer available.

(Topic created on: 12-03-2019 11:23 AM)
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CaptainWaffles
Active Level 1
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Questions
I have a note 10 plus. Anybody else able to download 3D scanner from Bixby vision screen from in Inside camera app? Or Galaxy store?

1 Solution


Accepted Solutions
Solution
SamsungUSABetaTeam
Community Manager
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Please try clearing the system cache and rebooting your device.

If issue persists, please send us an error report with screenshots from One UI Beta App (Beta Feedback -> Send feedback-> Error Reports -> "Select Category" -> Input frequency and Description" -> Send (Top Right Icon). We appreciate your help for supporting beta program.

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9 Comments
hunterw
Active Level 3
Questions
same here. my 3D scanner doesn't work
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hunterw
Active Level 3
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reporting this issue
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jojejo
Active Level 3
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I had the app prior to the beta, and it is still working now.
Solution
SamsungUSABetaTeam
Community Manager
Options
Questions

Please try clearing the system cache and rebooting your device.

If issue persists, please send us an error report with screenshots from One UI Beta App (Beta Feedback -> Send feedback-> Error Reports -> "Select Category" -> Input frequency and Description" -> Send (Top Right Icon). We appreciate your help for supporting beta program.

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Questions
this solved the issue, I was able to download and use the 3D scanner.
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exoej605
Active Level 4
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prob just report it. I still have it and it works.
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Unxguyjr
Active Level 1
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also had prior to beta...still works...plus received an update version of 3d scanner today..it works no issue
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Alfa_Addict
Active Level 1
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I also had app prior to beta. and it works fine.
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Alfa_Addict
Active Level 1
Questions
I had the app prior to beta, still works fine for me.
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