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Original topic:

App crashes

(Topic created on: 12-02-2019 11:36 AM)
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Blitz1321
Active Level 1
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Ever since the beta update, has anyone had problems with their Call of Duty mobile app? It's happened to be about 3 or 4 times now that in the middle of gameplay my screen goes black. I still have in-game audio with a black screen. I have to exit the app and restart it to clear the issue. Also, while using Whatsapp my phone (Note 10+ unlocked) will freeze and become unresponsive. For that I lock my phone then after about 5 seconds unlock and that fixes the problem.
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5 REPLIES 5
exoej605
Active Level 4
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apps aren't yet fully optimized for android 10... thatd why Samsung said some may have issues like Netflix, Disney plus,COD, etc... just wait it out and keep reporting jt.
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MrAffo
Active Level 4
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Only prior to beta 2 for me.
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SamsungUSABetaTeam
Community Manager
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Thank you for your feedback. We recommend reaching out to app developer to resolve the issue.

mirmidon
Active Level 1
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I deleted call of duty, reinstalled it and now it works
Miadhawk
Active Level 3
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If you clear app data, uninstall the game, and reinstall you'll have no issues going forward.
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