Gallery

[Gingy264]

Hi friends, anybody have a problem with the gallery? When I try to look at my gallery, it says "No pictures yet taken." But my albums are all there with my images as icons and everything. 

[RockinCopperMax]

I'm having a similar problem, I can view my images but my video recordings when I attempt to play them says "failed to play video an unknown error has occurred." but like you I can see all my images and videos as icons but can play my videos. I assume these problems stem from the same problem with the beta update

[brandonberry4]

I'm having a similar problem. I can see that my pictures are there in the folders but when I click on them it says there's nothing in the folder. Also my pictures from my SD card are not showing up in Gallery.

[mooooo]

I fixed this issue by clearing my phone's cache partition. Many issues fixed themselves.

[mooooo]

I fixed this issue by clearing my phone's cache partition. Many issues fixed themselves.

[Gingy264]

I tried doing this with no results

[SamsungUSABetaTeam]

Please try below steps:

Settings > Apps > "Show system apps" in the top right corner,

1. Select "Media Storage" > Storage > Clear data
2. Select "Sec Media Storage" > Storage > Clear data

※ Note: The tag information added arbitrarily disappears but the original is preserved and other information is filled by reanalysis.

If issue persists, please send us an error report with screenshots from One UI Beta App (Beta Feedback -> Send feedback-> Error Reports -> "Select Category" -> Input frequency and Description" -> Send (Top Right Icon). We appreciate your help for supporting beta program.