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Original topic:

Microsoft Outlook issues

(Topic created on: 12-03-2019 07:10 AM)
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paulb
Active Level 4
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Does anyone have issues with Outlook not displaying emails or updating the inbox? 
I receive emails and get the notification but Outlook is not showing the email. I try to refresh the inbox but still not showing new emails. this is a frequent issue I've been noticing and wonder if anyone has same issue and if theres a fix.

Thanks
5 Comments
DuMKa
Active Level 4
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I think it's an Outlook issue. you get the push notification from the server, but the app doesn't pull it in. happens to me all the time, but usually catches up in few min. happens on all phones I've had, so not Samsung or Android 10 specific
paulb
Active Level 4
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thanks for the response. was not sure if it was beta related or Outlook.
SamsungUSABetaTeam
Community Manager
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Thank you for your feedback. We recommend reaching out to app developer to resolve the issue.

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Bluefire99
Active Level 4
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I have the same issue. I have to wait 10 seconds for email to appear at the app
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Diedemus
Beginner Level 2
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same issue here, it's definitely not limited to the beta as I have the issue on several staff phones as well. mine takes anywhere from 10 minutes to an hour sometimes to sync up
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