edsterturbo
Beginner Level 2
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11-04-2019 05:04 AM in
Questions
Anyone else having issues with Gallery ? Cant access it . When I take a picture and tap the gallery icon, the app opens but the gallery freezes and none of my pictures show up on it . I have to use Google Gallery to access it.
3 Comments
Parad0xat10n
Active Level 3
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11-04-2019 06:42 AM in
Questions
delete cache for the gallery app
Calder
Active Level 7
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11-04-2019 09:07 AM (Last edited 11-04-2019 09:08 AM ) in
Questions
Settings -> Apps -> Galleey, Force stop, then Storage-> Clear cache, then Storage -> Clear data
Also, if you haven't already ... reboot the phone to maintenance mode and delete the Cache Partition, then reboot back into phone.
Be sure to report the issue
Also, if you haven't already ... reboot the phone to maintenance mode and delete the Cache Partition, then reboot back into phone.
Be sure to report the issue
SamsungUSABetaT eam
Community Manager
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11-04-2019 11:07 AM in
QuestionsIf solution provided by @Calder doesn’t help, please send us an error report with screenshots from One UI Beta App (Beta Feedback -> Send feedback-> Error Reports -> "Select Category" -> Input frequency and Description" -> Send (Top Right Icon). We appreciate your help for supporting beta program.
