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Original topic:

phone freezing

(Topic created on: 11-23-2019 01:33 PM)
226 Views
akki2019
Beginner Level 2
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hey I m a note10 plus user...after OneUI 2.0 beta update my phone started freezing....I cant able to do anything...I hv to restart sometime...is anybody face same problem?????
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6 REPLIES 6
N10_plus
Active Level 1
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That happening to me to .
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bg_6
Beginner Level 2
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Just have to power through. Freezes a lot when I try unlocking the phone (Note 10+) so I have a black screen for 30 seconds and then it works.
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rakib00
Active Level 1
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factory reset it.
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CtrlZThis
Active Level 6
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That's not normal, even for beta. I would wipe cache and if that does work, I agree with @rakib00
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Manu-Wan
Beginner Level 2
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It happens to me too, especially on the main screen. To solve I just swipe up (to the apps menu) and then down back again to the main screen.
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SamsungUSABetaTeam
Community Manager
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Please try clearing the system cache and rebooting your device.

If issue persists, please send us an error report with screenshots from One UI Beta App (Beta Feedback -> Send feedback-> Error Reports -> "Select Category" -> Input frequency and Description" -> Send (Top Right Icon). We appreciate your help for supporting beta program.

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