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Original topic:

Please help!! Stuck on Beta version!

(Topic created on: 12-24-2019 11:23 PM)
ahuynh09
Beginner Level 2
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I've been on the Beta version and have still received no updates for the full android 10 version. Everyone I know has that has the same carrier and phone has already recieved the update but I'm still on the Beta version. I check software updates every day and still nothing. Someone please help me update to the full Android 10 version. I am on a T-mobile Carrier device(not unlocked) in the US, using a Galaxy S10. And yes, I've already tried clearing my system cache and rebooting the phone.
15 Comments
SneakerGamer4023
Active Level 1
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I'm stuck on it too I'm on the unlocked s10
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SamsungUSABetaTeam
Community Manager
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Dear  SneakerGamer4023,

We observed that you have previously de registered from beta program which caused you not being able to update to latest software. You are now added back to beta program so you can download latest software now. Please note you may have to download software multiple times to get to official release.

 

Regards

One UI Beta Team

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salty101
Beginner Level 2
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me too
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SamsungUSABetaTeam
Community Manager
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Dear Salty101,

Please try again and let us know if you are able to update to latest software

Regards

One UI Beta Team

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salty101
Beginner Level 2
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well still haven't gotten it
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chastbi
Active Level 1
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same here :(
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SamsungUSABetaTeam
Community Manager
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Dear Chastbi,

Please try again and let us know if you are able to update to latest software

Regards

One UI Beta Team

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chastbi
Active Level 1
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still nothing. tried wiping cache partition and rebooting again. still says it's up to date.
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Anonymous
Not applicable
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same
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