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Original topic:

reset

(Topic created on: 10-29-2019 08:06 AM)
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shaunandeva
Active Level 6
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How exactly to I go back to pie? I think I'm done with this beta
6 REPLIES 6
SpartanRyan
Active Level 3
Questions
To unregister from the beta program go to: “Settings > One UI Beta Program > Deregister” in the “One UI Beta” app.
- You will need to re-install (rollback) to the Samsung Official software that was being used prior to participating in this Beta program. This can be done with Samsung Smart Switch PC Version.
- Once the software is re-installed, the device will be reset and all data that was generated during the One UI Beta Program will be erased.
All data that was backed up before installing the Beta software can be recovered, however there may be limitations in recovering data that was created after installing the Beta software.
If you need assistance having your software rolled back to the latest approved version you can call us at 1-800-726-7864 and request the location to the nearest Service Center or go to Samsung.com and locate the Service Center in your area.
cillroy
Beginner Level 2
Questions
what if you did not backup your phone prior to the beta install?
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shamrock1313
Active Level 3
Questions
You'll be starting from scratch like it's a brand new phone or whenever you did a backup if you did one at all. Check to see if you had auto backup enabled
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SpartanRyan
Active Level 3
Questions
You don't need to backup prior to install. You can backup now, then once you reset back to android 9, you can restore your backed up data.
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Tel864
Active Level 8
Questions
That's one of the most important things to do before starting a beta.
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SamsungUSABetaTeam
Community Manager
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Thank you for your post. We appreciate your contribution to the Beta community.

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