shaunandeva
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10-29-2019 07:53 AM in
Questions
How exactly to I go back to pie? I think I'm done with this beta
6 REPLIES 6
SpartanRyan
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10-29-2019 08:06 AM in
Questions
To unregister from the beta program go to: “Settings > One UI Beta Program > Deregister” in the “One UI Beta” app.
- You will need to re-install (rollback) to the Samsung Official software that was being used prior to participating in this Beta program. This can be done with Samsung Smart Switch PC Version.
- Once the software is re-installed, the device will be reset and all data that was generated during the One UI Beta Program will be erased.
All data that was backed up before installing the Beta software can be recovered, however there may be limitations in recovering data that was created after installing the Beta software.
If you need assistance having your software rolled back to the latest approved version you can call us at 1-800-726-7864 and request the location to the nearest Service Center or go to Samsung.com and locate the Service Center in your area.
- You will need to re-install (rollback) to the Samsung Official software that was being used prior to participating in this Beta program. This can be done with Samsung Smart Switch PC Version.
- Once the software is re-installed, the device will be reset and all data that was generated during the One UI Beta Program will be erased.
All data that was backed up before installing the Beta software can be recovered, however there may be limitations in recovering data that was created after installing the Beta software.
If you need assistance having your software rolled back to the latest approved version you can call us at 1-800-726-7864 and request the location to the nearest Service Center or go to Samsung.com and locate the Service Center in your area.
cillroy
Beginner Level 2
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10-29-2019 11:57 AM in
Questions
what if you did not backup your phone prior to the beta install?
shamrock1313
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10-29-2019 12:39 PM in
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You'll be starting from scratch like it's a brand new phone or whenever you did a backup if you did one at all. Check to see if you had auto backup enabled
SpartanRyan
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10-29-2019 12:47 PM in
Questions
You don't need to backup prior to install. You can backup now, then once you reset back to android 9, you can restore your backed up data.
Tel864
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10-29-2019 02:19 PM in
Questions
That's one of the most important things to do before starting a beta.
SamsungUSABetaT eam
Community Manager
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10-29-2019 01:07 PM in
QuestionsThank you for your post. We appreciate your contribution to the Beta community.
