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Original topic:

crashed my phone

(Topic created on: 12-10-2019 12:23 PM)
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fran222
Beginner Level 2
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So I'm having a problem,no I'm experiencing 2 problems with the UI program. 1 it takes several minutes for my Google page to open my news feed and my utube always cuts off after a ad goes off. I can't walk away from my phone while on utube
3 Comments
0xKyle
Active Level 4
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Did you try wiping your cache partition in the recovery?

Turn your phone off and then hold the Volume up, Bixby key, and power button until the recovery boots up. Then select wipe cache partition.

If that doesn't work try downloading the beta smart switch (download link in the Questions forum in the stickied post), back up your data using Smart Switch, then factory reset your phone. Then recover your data using smart switch.

Usually doing one of those will fix your issues.
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SamsungUSABetaTeam
Community Manager
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If solution provided by @0xKyle doesn’t help, please send us an error report with screenshots from One UI Beta App (Beta Feedback -> Send feedback-> Error Reports -> "Select Category" -> Input frequency and Description" -> Send (Top Right Icon). We appreciate your help for supporting beta program.

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Mandymay
Active Level 3
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I'm having so many of the same issues
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