PRock
Active Level 3
Options
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
12-15-2019 02:25 PM (Last edited 12-15-2019 02:29 PM ) in
Reviews
This has happened to me twice. Both times I had to restart the phone several times before the keyboard popped up allowing me to enter my password and get into my phone. This behavior is troubling for sure and I hope a patch will be issued asap. I did issue an error report for this concern.
2 Comments
SamsungUSABetaT eam
Community Manager
Options
- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
12-16-2019 12:14 PM in
ReviewsPlease try clearing the system cache and rebooting your device.
If issue persists, please send us an error report with screenshots from One UI Beta App (Beta Feedback -> Send feedback-> Error Reports -> "Select Category" -> Input frequency and Description" -> Send (Top Right Icon). We appreciate your help for supporting beta program.
PRock
Active Level 3
Options
- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
12-16-2019 05:54 PM in
Reviews
As instructed I cleared the system cache. I restarted several times and this seems to have fixed the issue but, the keyboard is sometimes very slow to pop up. That makes me slightly worried. But, it is working and I will report if I see more issues. Thank you.