Original topic:

Activity displays USA, I am in Australia

(Topic created on: 03-31-2024 05:12 PM)
205 Views
SooPedro
Beginner Level 3
Options
Samsung Account

My Samsung Account is set to Australia, I am signing in in Australia but my activity data says I am signing in in the USA.  I have tried to set up my Samsung TV and won't accept then postcode as it is not a USA format.  How can I change this wierd setting that thinks I am in the USA?

3 Comments
Samsung Account
Did you buy the TV from D icky Smith or Kogan?
They are well documented for selling grey import products.

Or, if you bought it 2nd hand, the previous owner may have set it to the USA to get extra Smart Hub services 🤷‍♂️

In any case, you could try this:
https://youtu.be/IpwyN0QWqAE?si=_Ccyef0lPtjuFdAp
0 Likes
SooPedro
Beginner Level 3
Samsung Account
No, bought TV new at Harvey Norman. Worked previously but did a reset and now thinks I'm in the USA. But then when I relog into my Galaxy mobile, my location says Australia but the email notification of my login says USA. Same for the TV.
0 Likes
iftt
Active Level 7
Samsung Account
If your internet is using IPv6 it doesn't have a geo location like ipv4. Try forcing a V6 connection (via VPN or proxy)