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Original topic:

Introducing Samsung Care+ in Malaysia!

(Topic created on: 05-11-2021 01:01 PM)
CommunityManager_MY
Community Manager
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Samsung Care+

Plan for the unplanned with extended coverage

 

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Life happens but Samsung Care+ has you covered

Enjoy peace of mind with Samsung Care+, a wide-ranging mobile care plan for your new Galaxy device. You’ll stay worry-free beyond the standard warranty, with complete protection for all accidental breakage and breakdown for up to 2 years. Whatever happens, our Galaxy experts will work to help get you back on track.

 

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Service Plans and Fees

*Replacement device will be provided in the case where the breakage cannot be repaired.
*All prices indicated inclusive of SST. Samsung Care+ prices are subject to change without notice. For more information, contact Samsung Care+ Hotline 03 9078 4999.
 

How and where to buy

Protecting your device is easy. You can buy Samsung Care+ with your new Samsung device purchase. Just choose one of the store options below.

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Samsung Experience Stores

 

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How to claim your benefits with Samsung Care+

A Samsung prefessional will help you find out your device status and purchase Samsung Care+ at your nearest Samsung service centre.

 

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*Samsung Care+ prices are subject to change without notice.

 

Contact us here.

Tel. 03 9078 4999
Mon. - Sun. 9:00 - 18:00

Make a service request or check your service plan benefits. For more information, go to samsung.com/support


 

It’s easy to find your IMEI number

To submit a service request, you’ll need your 15-digit IMEI number ready. Here’s how to find it.

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Method 1

Dial *#06# from your phone.
Your IMEI number will appear on your screen.

 
 
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Method 2

On your phone, go to Settings and then tap About phone.
Look for your IMEI number on the screen.

 
16 Comments
Arivalagan
Beginner Level 2
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Samsung Care+
Hi. Can i purchase samsung care plus after 14 days?
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CommunityManager_MY
Community Manager
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Samsung Care+
Hi Arivalagan,

Samsung Care+ is applicable only for newly purchased device with a purchase period window of 14 days from date of purchase.

Therefore, if your device has lapsed the 14 days purchase window period, we regret to inform that you will not be eligible to subscribe to Samsung Care+.

Kindly visit our official website for more information.

Thank you.
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Arivalagan
Beginner Level 2
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Samsung Care+
Ok thanks for the info
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mzma
Beginner Level 2
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Samsung Care+
How do i purchase the samsung care+ online
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CommunityManager_MY
Community Manager
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Samsung Care+

Hi mzma, 

 

For now, Samsung Care+ subscription are done via our Authorized Samsung Experience Stores. Drop by to any of our Samsung Experience Stores near you to enquire further about Samsung Care+. 


Thank you. 

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mzma
Beginner Level 2
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Samsung Care+
How to purchase yr samsung care+ online
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iamsonakshi
Active Level 1
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Samsung Care+

I have newly purchased Samsung Galaxy Chromebook (i-core 5, 8MB RAM, 256 GB SSD). Is my product eligible for Samsung Care+ extended coverage?

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