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04-20-2021 04:21 PM (Last edited 04-28-2021 12:38 PM ) in
Samsung Care+Samsung Care+,
A worry-free total care service
Plan for the unplanned with extended coverage
Life happens but Samsung Care+ has you covered
Enjoy peace of mind with Samsung Care+, a wide-ranging mobile care plan for your new Galaxy device. You’ll stay worry-free beyond the standard warranty, with complete protection for all accidental breakage and breakdown for up to 2 years. Whatever happens, our Galaxy experts will work to help get you back on track.
Service Plans and Fees
*All prices indicated inclusive of SST. Samsung Care+ prices are subject to change without notice. For more information, contact Samsung Care+ Hotline 03 9078 4999.
How and where to buy
Protecting your device is easy. You can buy Samsung Care+ with your new Samsung device purchase. Just choose one of the store options below.
Samsung Experience Stores
How to claim your benefits with Samsung Care+
A Samsung prefessional will help you find out your device status and purchase Samsung Care+ at your nearest Samsung service centre.
*Samsung Care+ prices are subject to change without notice.
Contact us here.
Tel. 03 9078 4999
Mon. - Sun. 9:00 - 18:00
Make a service request or check your service plan benefits. For more information, go to samsung.com/support
It’s easy to find your IMEI number
To submit a service request, you’ll need your 15-digit IMEI number ready. Here’s how to find it.
Method 1
Dial *#06# from your phone.
Your IMEI number will appear on your screen.
Method 2
On your phone, go to Settings and then tap About phone.
Look for your IMEI number on the screen.
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05-03-2021 06:26 PM in
Samsung Care+- Mark as New
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05-04-2021 06:03 PM in
Samsung Care+Samsung Care+ is applicable only for newly purchased device with a purchase period window of 14 days from date of purchase.
Therefore, if your device has lapsed the 14 days purchase window period, we regret to inform that you will not be eligible to subscribe to Samsung Care+.
Kindly visit our official website for more information.
Thank you.
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05-04-2021 06:06 PM in
Samsung Care+- Mark as New
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05-08-2021 08:49 PM in
Samsung Care+- Mark as New
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05-11-2021 01:01 PM in
Samsung Care+Hi mzma,
For now, Samsung Care+ subscription are done via our Authorized Samsung Experience Stores. Drop by to any of our Samsung Experience Stores near you to enquire further about Samsung Care+.
Thank you.
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05-08-2021 08:50 PM in
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05-17-2021 12:11 AM in
Samsung Care+I have newly purchased Samsung Galaxy Chromebook (i-core 5, 8MB RAM, 256 GB SSD). Is my product eligible for Samsung Care+ extended coverage?
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